United Healthcare - Group Medicare Advantage PPO

This coverage is for participants both active and retired who are age 65 and older.

UnitedHealthcare Group Medicare Advantage (PPO) Plan Guide/Benefits Summary 2023

Important information regarding your post-65 healthcare programs 2023


Click the image above or scan the QR code to watch a presentation about health and dental benefits for those age 65 and older


You can use the form linked below to ask us to pay you back for covered medical care and supplies.

Reimbursement form

Ready to send the completed form?

Please send the completed form and paperwork to the address on the back of your member ID card.

Before you put it in the mail, make sure you:

  • Completed and signed the form.
  • Include copies of all the paperwork we asked for, including:
    • Proof of payment with the date and how you paid (check, credit card, etc.)
    • Explanation of Benefits from other insurer
    • Travel plan or itinerary (UnitedHealthcare Senior Supplement only)
    • Power of Attorney or Appointment of Representative form
  • Keep a copy of everything you send us.
  • Request reimbursement within 1 year from the date of service.  We may not be able to process your reimbursement after that time.

We will process your request based on your plan benefits.  When completed, we will send you a check or a follow-up letter.

Questions?  Call the toll-free Customer Service number on the back of your member ID card.

Renew Active

Renew Active replaced Silver Sneakers in 2021. Learn more about Renew Active

Dental Coverage

Learn more about your coverage

Optavise (formerly DirectPath Advocate) is here to answer any questions you have about your coverage.

Click on the links below for some more specific information. You can also visit the United Healthcare website member sign-in page at www.uhcretiree.com.  

Learn how Optavise Advocates can help

Talk to a clinical specialist


Are you considering another Medicare plan?

As you may be aware, as a Medicare beneficiary, you can choose to enroll in Medicare plans other than the Medicare Advantage Plan provided through New England Conference.

Please remember that you can only have one Medicare Advantage Plan at a time (including Part D prescription drug plans). 

If you enroll in another Medicare Advantage or Part D Plan, you will be automatically removed from the Conference’s United Healthcare Plan, and there will be no opportunity to re-enroll in the Conference plan.    

It is important to be aware of this, particularly during the annual Medicare Open Enrollment (October 15 to December 7) when you may be receiving sales and promotional literature from other insurance plans.  

If you wish to continue your United Healthcare coverage through New England Conference, no action is necessary on your part.

If you have questions, contact Thelma Phelan at (978) 682-8055 ext. 122 or benefits-asst@neumc.org


Pastors in an active appointment are eligible for a refund of Medicare A & B premiums. Click to learn more