MDLIVE telemedicine service

Activate you MDLIVE account**

  • Online:
  • By phone: (888) 750-4991 option 3.
  • Get the mobile app: Download the MDLIVE app (Google or iTunes stores)

HealthFlex now partners with MDLIVE to provide 24/7 access to state-licensed, board-certified doctors via phone, secure video or an easy-to-use MDLIVE app.

MDLIVE can make sense for common non-emergency conditions any time you cannot get in to see your regular provider. It may be a cost-effective alternative to urgent care or the emergency room for non-emergency conditions.

MDLIVE doctors can diagnose symptoms, prescribe medication, and send prescriptions directly to your pharmacy of choice when appropriate.*

Read an FAQ about MDLIVE

NOTE: Activating your account has no cost and does not obligate you to use MDLIVE in the future, but will save you time if you decide to use this telemedicine service when you’re not feeling well.

* Some state laws require that telemedicine doctors only prescribe medication in certain situations and subject to certain limitations.
 ** Participant, spouse and adult dependents must activate separate MDLIVE accounts; children under 18 can be added to the primary participant’s account or registered separately.